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  • neiye

FAQs

FAQs

FREQUENTLY ASKED QUESTIONS

Q1: Are you a manufacturer or trading company?

A: We are a manufacturer and with Export Right, it means factory + trading.

Q2: Can you make customized design of iron baluster (or Spindles)?

A: Yes, we can.

Q3: What’s the MOQ per style?

A: 100pcs per style/order for normal style.

Q4: What’s your factory’s capacity?

A: 20Kpcs per month at least.

Q5: What is the payment terms?

A: T/T, Western Union
50% deposit, 50% balance payment should be paid before shipment.

Q6: What is the term of delivery?

A: FOB, FCA, DDU

Q7: How about the bulk leadtime?

A: Normally 7~30days will be needed after order confirmed and 50% deposit received, and also which will be depending on the actual order quantity and need to be negotiated.

Q8: What is the package?

A: Each one will be put into a bubble bag before packed into carton box and pallet.

Q9: Can you make the quality both Solid and Hollow?

A: Yes.

Q10: How many types of Power-Coated finishes you can achieve?

A: Total 6 powder-coated finishes available, Satin black, Matte black, Oil rubbed bronze, Oil rubbed copper, Antique bronze, Silver vein